End-user SMS consent (verbal & written)

Paymentron LLC (“Paymentron”) does not collect end-user SMS opt-in on a public Paymentron website form. End users are customers of a business (“Merchant”) that uses Paymentron. The end user consents with the Merchant before any transactional invoice SMS is sent. Merchants must use the language below (or equivalent disclosures covering the same points).

Program overview: /sms. Privacy: /privacy. Terms: /terms.

1. Verbal opt-in (primary)

When a customer provides a mobile number by phone, in person, or while scheduling service, the Merchant (or staff) reads:

“Can we text you at this number about your invoices and payment reminders from [Merchant Name], including past-due notices with a secure pay link? Message frequency varies. Message and data rates may apply. You can reply STOP anytime to opt out, or HELP for help. We won’t share your mobile number with third parties for marketing. Privacy: paymentron.com/privacy. Terms: paymentron.com/terms.”

Consent is recorded when the customer says yes (or otherwise clearly agrees) and the Merchant stores the number for billing/account contact (including in QuickBooks or Xero).

2. Written opt-in (paper / invoice / intake form)

Where the Merchant collects a mobile number on a paper or digital intake/invoice form, the form includes an unchecked checkbox (or equivalent) with this language:

Hosted screenshot of this written form: /sms/end-user-consent-form.jpg.

3. After end-user consent — Merchant enables sending

Separately, the Merchant must enable follow-ups in Paymentron and attest that customers have consented (see merchant authorization evidence). Paymentron does not send SMS until that step is complete.

Disclosures (always included)

• Message frequency varies
• Message and data rates may apply
• Reply STOP to opt out; HELP for help
• Mobile numbers / SMS consent are not shared, sold, or rented to third parties, affiliates, or lead generators for marketing
• Privacy Policy and Terms linked above